FAQ

Frequently asked questions about Vento

Direct answers about what Vento is, how it works, access, networks, agents, integrations, hardware, plans and security.

Understand Vento

8 questions
What is Vento?

Vento is a platform for building and operating connected systems with AI. It brings software, data, agents, interfaces and physical devices together in one project so they can exchange information and act in coordination. You can start with an idea, test a first version in the real world and keep improving it beyond an isolated conversation.

What can I build with Vento?

With Vento, you can build websites and dashboards, automations, AI assistants and systems that connect sensors, actuators, data and external services. You can start with a specific need, such as controlling a device from your phone or viewing production data, and evolve the same project as you discover what it needs.

How does Vento work?

Tell Vento Agent what you want to achieve. The agent helps you choose and create the necessary parts, such as an interface, an automation, a data connection or a circuit, and brings them together in the same project. You can then test the result, request changes and keep iterating on what you have already built.

Do I need to know how to code to use Vento?

No. You do not need to write code to use Vento. Describe what you want to build in natural language, and Vento Agent creates and connects the necessary parts. You can then test the result, request changes and keep improving the project through conversation.

How is Vento different from ChatGPT or Claude?

ChatGPT and Claude are general-purpose AI assistants. Vento is designed specifically to build and operate connected systems. The conversation is not the final result, but the way you create a project that can include a website, automations, data and real devices. The result is a system you can use, test and keep improving from Vento.

Can Vento control real devices and machines?

Yes. Vento can connect software and data to real devices and machines to receive information, display it and perform actions. It can work with boards, sensors, actuators, computers, phones, APIs and compatible protocols. Tell Vento Agent what you want to control, and it will help you choose how to connect it.

What is a network in Vento?

A network is the project you build and use in Vento. You can think of it as the place where everything related to that project lives: its pages, data, automations, agents and devices. From there, you can build, test, manage and keep expanding it.

What kinds of projects should I not build with Vento?

You can build any kind of project with Vento as long as it is legal and complies with the platform's terms of use. Vento must not be used for illegal activities or to infringe other people's rights. Projects that breach these rules will be blocked and/or removed.

Start building

5 questions
How can I access Vento?

Vento is currently in beta, and access is limited. If you would like access, visit the Community page, join the Discord or WhatsApp group and request it there. The team will tell you how to complete registration.

Do I use Vento on the web or install it?

Vento is currently a cloud platform that you use from a web browser. You do not need to install its main interface. If your project needs to connect to a computer or Raspberry Pi, you can add a Desktop Agent. To connect a phone, you can use Vento Connect.

How do I start a project with Vento Agent?

Start by telling Vento Agent what you want to achieve, who will use the system and which data or devices are involved. The agent will help turn that idea into a functional first version. From there, you can see how it works, adjust what you need and keep growing the project through conversation.

How do I ask Vento to guide me step by step?

Tell Vento Agent what you want to achieve and ask it to divide the work into small steps. It can explain each step before taking it and wait for your confirmation to continue, so you understand how the project is progressing and stay in control throughout the process.

How do I preserve context in a large project?

Vento keeps the resources and work you create within the project. For large projects, you can organise development in phases and ask Vento Agent to summarise the objectives, requirements and important decisions at the end of each stage. This gives you a clear point to continue from as the project grows.

Projects and collaboration

4 questions
Can I create multiple projects in Vento?

Yes. You can create multiple projects in Vento and keep each one in its own network. This lets you organise their data, connections, devices and collaborators separately. If several parts need to work together, Vento Agent can help you structure them within the same project.

Is my project saved in Vento?

Yes. Everything you build is saved within your Vento project, even when you close the conversation or browser. You can return later and continue from where you left off. Published interfaces and automations you have activated will also keep running.

Can I work with my team in Vento?

Yes. If you own a Vento project, open Configuration and go to Members. On the Network Members page, you can add someone by username or create an invite link, as well as choose their access level.

Can I control who views, edits or runs actions?

Yes. If you own a Vento project, open Configuration and go to Members. On the Network Members page, you can see who has access, change each person's role or remove their access. To define permissions for specific actions or resources, open Configuration and then Permissions. You can also share the link to a published interface without granting access to the full project.

Vento Agent and automation

5 questions
What is Vento Agent and how does it help me build?

Vento Agent is the assistant that helps you turn an idea into a connected system. Tell it what you want to achieve and it will help create the necessary parts, such as an interface, automations, data connections, integrations or circuits. You can test the result, request changes and keep improving the same project through conversation.

Can I automate processes with Vento?

Yes. Tell Vento Agent what you want to automate and it will build the flow that connects the information, decisions and actions you need. For example, it can receive data from a sensor or API, analyse it, update an interface, send an alert or act on a device. You can combine software, AI and hardware in one automation and keep refining it through conversation.

Can I schedule recurring tasks with Vento?

Yes. Tell Vento Agent which task you want to repeat and when it should run. It can schedule it for a specific time or repeat it as often as you need. For example, it can check a sensor every five minutes, prepare a daily report, update data or send an alert automatically.

Can I connect Vento to Telegram, WhatsApp or other channels?

Yes. Tell Vento Agent which channel you want to connect and what you need it to do. Vento has a guide for Telegram. For WhatsApp and other services, it can use their APIs or create an integration tailored to your project.

Can I use my own AI providers or models?

You cannot currently select your own AI providers or use local models with Vento Agent. This is an avenue that will be explored in the future, but the feature is not currently included in Vento.

Integrations, data and devices

12 questions
Can I connect Vento to APIs and webhooks?

Yes. Tell Vento Agent what information you want to receive or send and what should happen with it. Vento can connect to an API, receive events through webhooks or create an endpoint so other services can interact with your project.

Can I connect Vento to external services?

Yes. Tell Vento Agent which service you want to connect and what you need to achieve. If an integration already exists, it will help you configure it. If the service provides an API, webhook or another compatible method, it can create a connection tailored to your project.

What devices can I connect to Vento?

Vento works with a growing catalogue that includes ESP32 and Arduino boards, Shelly devices and Waveshare hardware. You can also connect Raspberry Pi computers, other computers, phones, sensors and actuators. If you already know which device you want to use, tell Vento Agent. If not, explain what you want to build and it will help you choose suitable hardware.

How do I connect a board or device to Vento?

Tell Vento Agent which device you have and what you want to measure, control or automate. The agent will guide you through the appropriate connection method and, depending on the device, can help with wiring, firmware, configuration and connecting it to the project. If it is not yet in the catalogue, it can also help you create the integration.

Can I control my system from my phone?

Yes. Vento can create a mobile-friendly web interface for viewing data and controlling your system. With Vento Connect, the phone can also become part of the project as a connected device and provide capabilities such as sensors, a camera or GPS.

What if my device is not integrated yet?

If your device is not integrated yet, you can request it from the Vento team or create the connection with Vento Agent's help. The agent can work with the device's protocol and documentation to adapt the integration to your system.

How can I upload files to Vento?

You can drag a file directly onto the Vento Agent conversation field, explain what you want to do with it and send it as an attachment. Formats and limits depend on the conversation, and the chat will tell you if a file is not supported. If you want to keep the file as part of the project or use it on a website, ask Vento Agent to save it to a bucket or open “Configuration” and go to “Buckets”. Use “private” for internal files and “public” for files that should be served from the network URL.

Which databases can I use in Vento and how do I add them?

The easiest way is to tell Vento Agent which data you want to store and how you plan to use it, then ask it to create the database for you. By default, Vento uses its native SQLite-based database. If you prefer to create it manually, open “Configuration”, go to “Databases”, select the button to add a database, then define its name and fields. Vento also supports PostgreSQL and Google Sheets through “Advanced Database”. These connections require administrative setup: PostgreSQL needs the network connection URL, while Google Sheets needs service account credentials and the spreadsheet link.

Can I analyze documents and create reports with Vento?

Yes. You can attach compatible documents directly to Vento Agent or store them in a bucket and explain what information you want to obtain. Vento can extract and organise data, summarise or compare content, and generate reports, dashboards or query interfaces. You can also connect a data source and automate report updates when the information changes.

Can I create a custom interface in Vento?

Yes. Tell Vento Agent who will use the interface, what information it should display and which actions it should allow. It can create dashboards, control panels and web pages connected to your project's data, automations and devices. You can then request design or functionality changes through the conversation.

Can I create a mobile app with Vento?

Vento does not currently generate native mobile applications ready to publish directly to the App Store or Google Play. It can create mobile-friendly web interfaces and connect a phone to the system through Vento Connect. Native app creation is an avenue that will be explored in the future.

Can I extend Vento with custom code or connectors?

Yes. If there is no direct integration, tell Vento Agent which service or device you want to connect and what information it should exchange. It can help you create a connection using an API, a webhook, a compatible protocol or custom code, and integrate it with the rest of your project.

Credits and plans

4 questions
What are Vento Credits?

Vento Credits are the unit Vento uses to measure certain resources. One Credit does not equal one message or a fixed number of tokens: consumption depends on the AI, compute, runs and integrations used by the project. Credits belong to your user account, can be used across any of your projects, and you can review your balance, history and spending pace inside Vento.

What happens if I run out of Credits?

Your Vento project continues to exist and is not deleted. You cannot start new actions that require Credits, and a run that uses up the balance while it is active may stop. Features that do not require Credits remain operational; for example, a published website or interface may remain visible. To resume metered work, you need to wait for the next Credit delivery or have more Credits available.

Is Vento free?

Yes. Every user starts on Vento's Free plan. You can start building without subscribing to a paid plan. If you need more Credits, you can switch to one of the paid plans.

How much does Vento cost?

Vento has a €0 Free plan and several paid plans with more Credits. The price depends on the plan and billing option. Check the Pricing page for current prices and terms.

Local use and publishing

5 questions
Can I use Vento locally or without an Internet connection?

Yes, part of a system created with Vento can run locally. Features that depend on online services, such as AI managed by Vento, require an Internet connection. We are expanding local operation so that more parts of the system can run directly on your own equipment.

Can I export a Vento project?

Vento does not currently let you export a complete project as a fully independent application. You can publish and share the websites and interfaces you build, and we are expanding the export options to cover more parts of the system.

Is Vento for production or only for prototypes?

Yes. Vento is designed both for creating prototypes and taking systems into production. You can start with a first version and grow it within the same project, adding interfaces, automations, data, AI and devices as you need them. Vento brings the entire process together on one platform, from the first idea to a system that is up and running.

Can I publish and share a website created with Vento?

Yes. You can publish a website or interface created with Vento and share it through a link. Other people can view it and use the actions you include without entering your workspace, while you continue managing the system from Vento.

Can I use my own domain with a Vento website?

Not yet as a general option. Vento provides an address that is ready to share when you publish a website, and we are working to let you connect your own domain in the future.

Security, privacy and support

8 questions
Is my data used to train AI models?

Protofy does not use your data or project content to train or fine-tune general AI models. To carry out your instructions, Vento may send external providers the information needed to perform the task. You can find more details in the Privacy Policy.

Who owns what I build in Vento?

What you build in Vento is yours. You retain the rights to the data and content you provide or create. To the extent permitted by law, you also receive any rights that may exist in AI results generated for you. If you use third-party content or work for an organization, their rights and agreements also apply.

Where is my data stored?

Vento uses hosting, infrastructure, database and storage providers to store and process your data. Depending on the service used, some data may be processed outside the European Economic Area under the safeguards described in the Privacy Policy. If you need information about a specific case, you can email [email protected].

Can I delete my account and data?

Yes. You can request deletion of your account and data by emailing [email protected]. The information will be deleted in accordance with the Privacy Policy. Some legal, accounting or security records may be retained for the required period.

Who can access my project?

By default, only you can access your project. From “Configuration” and “Members”, you can invite other people and choose their permissions. If you publish a website or interface, other people can access the published content without entering the rest of the project. The technical processing needed to operate Vento is explained in the Privacy Policy.

Does Vento comply with the GDPR?

Yes. Vento processes personal data in accordance with the GDPR and allows people to exercise rights such as access, rectification, erasure, restriction, portability and objection where applicable. The Privacy Policy explains how data is managed. If you use Vento to process other people's data, you must also meet the obligations that apply to your project.

Where can I get help with Vento?

You can ask for help in the Vento Community's WhatsApp and Discord groups. For questions about your account, your data or a private project, you can also email [email protected]. You will find the current links on the Community page.

What does it mean that Vento is in beta?

Vento can already be used, but it is still evolving. Some features may change, improve or expand as we continue developing and validating them. This allows us to add new capabilities and improve the experience continuously.

Language and community

5 questions
Can I use Vento in Spanish?

Yes. You can use Vento in Spanish or any other language. Talk to Vento Agent in your preferred language, explain what you want to build, and ask it to create, modify or explain the project in that same language.

Where can I learn how to use Vento?

The most direct way to learn Vento is to start with a small goal and ask Vento Agent to guide you step by step. You can complement that practice with the FAQ, published projects and resources linked from the Community page. If you get stuck, share the question on WhatsApp or Discord without including credentials or private data.

Where can I see projects built with Vento?

You can see projects in the gallery and community section on vento.build. The examples show systems combining interfaces, automations, data, electronics and physical devices, and some link to a page with more context. Use them to understand possibilities and patterns, not as evidence that another project will have the same scope or outcome.

Where can I find the Vento community?

The Vento community is on WhatsApp and Discord. You can join from the Community page to share what you are building, ask questions, discover other projects and take part in Vento's evolution.

How can I suggest improvements to Vento?

You can share your suggestions in the Vento Community's WhatsApp or Discord groups, or email [email protected]. Tell us what you wanted to achieve, what you felt was missing and how you would like it to work. Your ideas help us keep improving Vento.

Need more help?

Could not find the answer?

Tell us what you are building. The Vento community and team can help you find the next step.